Springrose Shopify Website Case Study - Webyking

Transforming Online Retail with Springrose

Based in Colombia, Springrose is redefining the intimate wear space with a focus on inclusivity, innovation, and comfort. They’ve become known for creating thoughtfully designed bras, including mobility-friendly options, that empower women to embrace confidence and everyday ease. With a mission centered on accessibility and care, Springrose has built a meaningful connection with customers in their unique niche.

To strengthen their digital presence, Springrose partnered with WebyKing to develop a custom Shopify website that went beyond traditional eCommerce. The result was a user-friendly platform with streamlined navigation, engaging product displays, and a smooth shopping journey tailored to their audience. This collaboration gave Springrose the technical foundation to expand its reach and scale its mission effectively in the online marketplace.

Springrose – Women’s Intimate Wear Brand

Project Springrose

Springrose Shopify website preview

Client Location

Colombia, South America

Industry

Lifestyle and readymade apparel

Business Model

Time & Material

TechStack Used

Shopify, JavaScript, Payment Gateways

Building a Strong Digital Presence for Springrose

As a growing intimate wear brand based in Colombia, Springrose recognized the importance of expanding beyond physical reach and establishing a strong digital presence.

To bring this vision online, they partnered with WebyKing to create a custom Shopify website tailored to their unique product line and customer needs. The result was a powerful eCommerce platform designed not only for seamless shopping but also for long-term customer connection and brand growth.

1

Designed and customized a Shopify theme aligned with Springrose’s brand identity and product focus for a clean, modern look.
2
Integrated secure and easy-to-use payment gateways to ensure smooth transactions and build customer trust.
3
Set up a product review and rating feature to enable customer feedback and strengthen social proof. 
4
Incorporated Klaviyo for advanced email marketing to nurture customer relationships with personalized campaigns.
5
Optimized product pages for better navigation, showcasing detailed descriptions, images, and accessible design elements.
6
Enhanced overall site performance with speed improvements, mobile responsiveness, and user-friendly checkout flows.
Modern comfort bra collection of Springrose

Key Challenges Faced

Every eCommerce brand comes with its obstacles, and Springrose was no different while shaping its online presence.

Complex Product Presentation

Displaying intimate wear, especially specialized designs like mobility-friendly bras, requires careful visuals and product storytelling.

Customer Trust Building

Convincing first-time online buyers about comfort, fit, and quality in such a sensitive product category takes extra effort.

Seamless Checkout Experience

Creating a smooth, error-free, and secure checkout flow is crucial to avoiding abandoned carts.

Colorful bra collection by Springrose
Engagement and Retention
Reaching new customers is only half the battle—keeping them engaged and coming back requires strong retention strategies.
  1. Highlighting product uniqueness without overwhelming users with technical details.
  2. Ensuring product pages offered both aesthetics and accessibility for diverse audiences.
  3. Building user trust with secure transactions and authentic customer reviews.
  4. Streamlining checkout to minimize friction and maximize conversions.
  5. Creating automated yet personalized marketing strategies that could scale with growth.
  6. Balancing site speed, design attractiveness, and mobile responsiveness.

Strategic Solutions Proposed by WebyKing

After partnering with WebyKing, Springrose gained access to a team of Shopify development specialists who could translate their vision into a robust digital platform.

Our approach focused on combining usability with brand identity while ensuring the platform could scale globally. Below are the core solutions we proposed and implemented:

Full Website Audit

We started with a detailed assessment of the existing website to identify gaps in usability and performance. This helped create a clear roadmap for enhancing design, functionality, and customer experience.

Seamless Multilingual Experience

To serve a diverse audience, we integrated multilingual support across the storefront. This ensured that customers could browse and shop comfortably in their preferred language.

Global Shipping Integration

Our team enabled international shipping options with accurate tax and delivery logic. This allowed Springrose to expand beyond local markets and confidently serve global customers.

Enhanced Modern Features

From advanced search filters to mobile-first layouts, we integrated key modern eCommerce features. These additions made shopping faster, more intuitive, and enjoyable for users across devices.

Trusted Customer Feedback

We implemented a customer reviews and ratings system that not only builds credibility but also empowers potential buyers with real product insights. This transparency was crucial for such a sensitive product category.

Collaborative Clinician Partnerships

Unique to Springrose, we introduced a section highlighting the input of clinicians and health experts. This gave the brand additional credibility while reassuring customers about the comfort and safety of their purchases.

Tangible Benefits After Collaboration

The partnership with WebyKing empowered Springrose to elevate its eCommerce presence and achieve measurable business growth. By combining development with user-focused design, the brand welcomed results in both sales and customer experience.

40% increase

in average order value after simplifying product discovery and checkout flow.

25% rise in customer retention rate

supported by personalized email campaigns with Klaviyo.

Global customer base expanded by 30%

with multilingual support and international shipping.

35% drop in cart abandonment

through an optimized, friction-free checkout experience.

150+ authentic product reviews

collected, boosting trust and social proof within months.

25% faster page load times

resulting in improved customer satisfaction and higher conversions.

Bras designed to help women feel good in their skin
Springrose bra creation process
Springrose bra preference user form

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