AV Pros Shopify Store Case Study - Webyking
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Bringing AV Pros Online: A Seamless Digital Experience Built by WebyKing

AV Pros, a trusted name in audio-visual installation services, wanted to take their growing offline business online, without compromising on customer experience. After teaming up with WebyKing, the AV Pros team transformed their traditional service model into a fully digital-first platform. 

We collaborated closely to build a user-friendly Shopify store that not only showcases top-tier AV products but also lets customers book professional installations with just a few clicks. 

AV Pros Online Store Built by WebyKing

Project Highlights

Client Location

England

Industry

Audio-visual Installation Services

Business Model

Time and Material

TechStack Used

Shopify, Custom Booking Integration, Liquid, HTML/CSS, Shopify Apps

AV Pros Digital Store Visuals

Why AV Pros Needed a Digital Platform

Initially, AV Pros operated purely offline. Although they had a loyal customer base, the business lacked the convenience of online discovery, comparison, and booking. After seeing the digital shift in consumer behaviour, they approached WebyKing to bring their services online with a professional storefront that also functioned as a scheduling tool.
  1. Designed a clean, responsive Shopify store tailored for AV product browsing.
  2. Integrated a smart booking system for real-time installation scheduling.
  3. Streamlined the product catalog for easier navigation and comparison.
  4. Built custom content pages to explain services, pricing, and processes.
  5. Enabled secure, simplified checkout with multiple payment options.
  6. Optimized the store for SEO and mobile performance.
Range of AV Pros speakers

Challenges Faced by AV Pros Before Going Digital

Even with a strong offline reputation and a steady stream of word-of-mouth referrals, AV Pros found themselves facing limitations that restricted their ability to scale.
No Online Presence
They had zero digital footprint, making it hard to reach new, tech-savvy customers.
Manual Scheduling Chaos
Booking installations required phone calls and manual calendar updates, leading to missed appointments.
Inconsistent Customer Experience
Without a centralized platform, product inquiries and service quotes were inconsistent.
Limited Product Visibility
Customers had no way to browse or compare products unless they visited in person.
White Sonos Ace Headphones by AV Pros
No Real-time Availability
Clients couldn’t check installation availability or book services instantly.
  1. No website or eCommerce store
  2. Manual and outdated booking process
  3. Lack of product visibility
  4. Inconsistent service information
  5. Lost sales from limited availability

How WebyKing Solved These Challenges

We started by understanding AV Pros’ core services and customer expectations, then created a digital solution that balanced product sales with service scheduling—within a single, cohesive platform.

Strategic Planning

Mapped out the customer journey from discovery to checkout to installation.

Custom Shopify Store Design

Built a fully branded store optimized for both products and service sales.

Booking System Integration

Added a robust scheduling tool that syncs with AV Pros’ in-house calendar.

Mobile-First Optimization

Ensured the site looked and worked great on all devices.

Backend Simplification

Trained the AV Pros’ team to manage products, bookings, and customers easily.

The Result? A Digital Store That Performs

Within just a few months of launch, AV Pros saw a measurable shift in both traffic and conversions. Their digital storefront not only made booking seamless but also opened up new revenue streams.

40% increase

in monthly customer bookings

25% boost

in average order value

30% drop

in manual scheduling time

2x faster

quote turnaround

100% uptime

and zero customer complaints post-launch

AV Pros eCommerce Store Snapshot

Ready to Turn Your Vision into a High-Converting Shopify Store?

From custom design to seamless integrations, WebyKing delivers the full Shopify experience, tailored to your goals.
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